WEBSITE : www.my.eden-villages.fr
Article 1 : Preamble
This privacy policy applies to the following website: www.my.eden-villages.fr
The purpose of this confidentiality policy is to inform users of the :
- The way in which their personal data is collected and processed. Personal data is any data that is likely to identify a user. This includes, in particular, a user’s first and last name, age, postal address, e-mail address, location and IP address;
- What rights do users have regarding this data?
- Who is responsible for processing the personal data collected and processed?
- To whom this data is transmitted ;
- The site’s policy on cookies, if any.
This privacy policy supplements the legal notice and the General Terms and Conditions of Use, which users can consult at the following address : Legal information
Article 2 : General principles for data collection and processing
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of site users’ data complies with the following principles:
- Lawfulness, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected and for what purposes the data is being collected;
- Limited purposes: the collection and processing of data is carried out to meet one or more of the purposes set out in these general conditions of use;
- Minimisation of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
- Conservation of data reduced in time: data is kept for a limited period, of which the user is informed. If the storage period cannot be communicated to the user;
- Integrity and confidentiality of the data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.
In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, personal data may only be collected and processed if at least one of the following conditions is met :
- The user has expressly consented to the processing;
- The processing is necessary for the proper performance of a contract;
- Processing is in compliance with a legal obligation;
- The processing is necessary in order to protect the vital interests of the data subject or of another natural person;
- Processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
- The processing and collection of personal data are necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.
Article 3 : Personal data collected and processed when browsing the site
A. Data collected and processed and method of collection
The personal data collected on the www.my.eden-villages.fr website are as follows:
- Last name
- First name
- Telephone
- Location number
- Message
This data is collected when the user carries out one of the following operations on the site:
- Contact form
- Plancha reservation form
The data controller will keep all the data collected on the site’s computer systems under reasonable security conditions for a period of : 3 years.
Data is collected and processed for the following purposes:
- Contact form : contact request
- Plancha reservation form : reservation request
B. Transmission of data to third parties
Personal data collected by the site is not transmitted to any third party and is only processed by the site editor.
C. Data hosting
The www.my.eden-villages.fr website is hosted by : O2SWITCH, whose head office is located at the following address 22-224 – Boulevard Gustave Flaubert – 63000 Clermont-Ferrand – France
The host can be contacted on the following telephone number: Telephone: 04 44 44 60 40 (single number free of charge from a landline, excluding any additional costs depending on the operator from a mobile line).
The data collected and processed by the site is exclusively hosted and processed in France.
Article 4 : Data controller and data protection officer
A. The data controller
The data controller can be contacted as follows : Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.
The data controller is responsible for determining the purposes and means of processing personal data.
B. Obligations of the data controller
The data controller undertakes to protect the personal data collected, not to pass it on to third parties without the user’s knowledge and to respect the purposes for which the data was collected.
The site has an SSL certificate to guarantee that information and data transfer via the site is secure.
An SSL certificate (“Secure Socket Layer” Certificate) is designed to secure the data exchanged between the user and the site.
Furthermore, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and steps for the user.
In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the data controller undertakes to inform the user by any means necessary.
Article 5 : User rights
Conformément à la réglementation concernant le traitement des données à caractère personnel, l’utilisateur possède les droits ci-après énumérés.
In order for the data controller to comply with the request, the user must provide the following information: first name, surname and e-mail address.
The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.
A. Presentation of user rights with regard to data collection and processing
a. Right of access, rectification and deletion
Users may view, update, modify or request the deletion of data concerning them by following the procedure set out below:
- Send an e-mail to Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser. specifying the e-mail address to which the data concerned is linked.
- A procedure will then be initiated by the personal data controller. The user will receive a series of e-mails to follow the procedure.
b. Right to data portability
Users have the right to request the portability of their personal data held by the site to another site, in accordance with the following procedure:
- Send an e-mail to Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser. specifying the e-mail address to which the data concerned is linked.
- A procedure will then be initiated by the personal data controller. The user will receive a series of e-mails to follow the procedure.
c. Right to limit and object to data processing
The user has the right to request the limitation of or to oppose the processing of his/her data by the site, without the site being able to refuse, unless it can demonstrate the existence of legitimate and overriding reasons, which may override the interests and rights and freedoms of the user.
In order to request a restriction on the processing of his/her data or to formulate an objection to the processing of his/her data, the user must follow the following procedure:
- Send an e-mail to Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser. specifying the e-mail address to which the data concerned is linked.
- A procedure will then be initiated by the personal data controller. The user will receive a series of e-mails to follow the procedure.
d. Right not to be subject to a decision based exclusively on an automated process
In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him or her, or significantly affects him or her in a similar way.
e. The right to determine what happens to data after death
Users are reminded that they can organise what is to become of their data collected and processed if they die, in accordance with law no. 2016-1321 of 7 October 2016.
f. Right to contact the competent supervisory authority
If the data controller decides not to respond to the user’s request, and the user wishes to contest this decision, or if he/she believes that one of the rights listed above has been infringed, he/she is entitled to refer the matter to the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or to any competent court.
B. Personal data of minors
In accordance with the provisions of Article 8 of European Regulation 2016/679 and the French Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.
If the user is a minor under the age of 15, the consent of a legal representative will be required in order for personal data to be collected and processed.
The site editor reserves the right to verify by any means that the user is over 15 years of age, or that he/she has obtained the consent of a legal representative before browsing the site.
Article 6 : Use of “cookies” files
The site may use “cookie” techniques.
A “cookie” is a small file (less than 4 kb) stored by the site on the user’s hard disk, containing information about the user’s browsing habits.
These files enable the site to process statistics and traffic information, facilitate navigation and improve the service for the user’s comfort.
For the use of cookies involving the storage and analysis of personal data, the user’s consent must be obtained.
The user’s consent is considered valid for a maximum period of 13 (thirteen) months. At the end of this period, the site will again request the user’s authorization to save cookies on his or her hard disk.
a. Opposition of the user to the use of cookies by the site
Users are informed that they may refuse to accept cookies by configuring their browser software.
For further information, please refer to the following addresses for instructions on how to configure your browser to prevent cookies from being stored on your computer:
Should the user decide to deactivate cookies, he/she will be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be the fault of the site editor.
b. Description of cookies used by the site
The site editor draws the user’s attention to the fact that the following cookies are used during browsing:
- Session cookie
Name : sequence of random numbers
Sender: www.my.eden-villages.fr website
Activated as soon as the user browses the website
Purpose: to track user session
Expires at end of session
When browsing the site, users are informed that third-party cookies may be stored.
More specifically, these are the following third parties:
- google.com
- vimeo.com
- youtube.com
- doubleclick.net
- facebook.com
The site also integrates social networking buttons, enabling users to share their activity on the site. Cookies from these social networks may be stored on the user’s computer when he or she uses these functions.
Users should be aware that these sites have their own privacy policies and general conditions of use that may differ from the site. The site editor invites users to
Article 7 : Conditions for modifying the confidentiality policy
This privacy policy may be consulted at any time at the following address: Privacy policy
The site editor reserves the right to modify this policy in order to ensure its compliance with current legislation.
Consequently, the user is invited to consult this privacy policy regularly in order to keep abreast of the latest changes.
The user is hereby informed that this privacy policy was last updated on: 09/04/2024.
Article 8 : Acceptance by the user of the privacy policy
By browsing the site, the user certifies that he/she has read and understood the present privacy policy and accepts its conditions, in particular with regard to the collection and processing of his/her personal data, as well as the use of “cookies”.